Are your products sold in the shops?
No, these products are not sold in the shops because:
1) Nobody would follow-up and try their best to help you achieve the results that you want.
2) Free local demonstrations would be impossible.
3) The products would be more expensive, as there would be more overheads e.g. staff, rates etc.
top
How do I order?
Online Ordering
To purchase any item, click it's 'Add this item to my basket' link.
Your shopping basket's contents can be viewed and edited at any time by clicking 'View My Basket' on the far right of the navigation bar.
Whilst viewing your basket you will see a 'Go to Payments' button. Clicking this will prompt you for your name, address and credit card details which are handled by our secure server to complete your purchase.
Offline Ordering
If you do not wish to buy online, you can still purchase by downloading our PDF order form which is available from each product page or by clicking here.
Print out the order form and complete the quantity of each product required. Add up the sub total. Add 5% of the order value for postage and packing. Complete your name and address details, and post the order form together with a cheque for the order value to Y.B. International, 61 Nottingham Street, Sheffield, South Yorkshire S3 9JX.
top
Is there a customer care programme?
Yes, we provide excellent service to ensure that you get the results you want and are happy with our products. We offer customer call backs and have an efficient distribution policy and a follow up service. We will help you achieve your goals, monitor your progress and are available during office hours to answer your queries.
top
When can I expect my order?
We will normally dispatch all orders within 24-36 hours.
top
How much will delivery cost?
Delivery is 5% of the order value
top
What if my delivery contains damaged goods?
If the merchandise is faulty or damaged we will replace the goods. We give a 30 day money back guarantee subject to the adherence of our terms and conditions.
top
What is the returns policy?
Should you be dissatisfied with the goods for any reason (even if goods have been partially used) we will offer you a full refund within 30 days of purchase subject to the adherence of our terms and conditions.
top
How will you use my personal details?
Y.B. International do not disclose buyers information to third parties.
top
What if I have a complaint?
Please email us: complaints@yb-international.com
top
Are the products safe?
Absolutely. Herbalife was founded in 1980 and has years of experience, with leading consultant doctors, independent clinical trials and government authorities in over 50 countries to ensure that these products are safe and effective.
top
I am on medication. Can I still use Herbalife Products?
Yes. Herbalife products are nutrition.
However, we recommend that customers consult with their doctor before undertaking any changes in diet. Any person with heart, liver or kidney disorders or who is under current medical treatment is also recommended to seek the advice of his/her doctor before changing his/her diet. Children, pregnant or lactating women, people with chronic kidney failure or insulin-dependent diabetics should also consult their doctor before changing their diets.
top
Do you test on animals?
No, none of the Herbalife products are tested on animals.
top
How can I sell Herbalife products?
Please see our Recruitment page for details.
top
Do the prices shown include V.A.T?
Prices include VAT where applicable
top
|
